ITIL 4 Foundation

Last Update July 2, 2021
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About This Course

This is a Foundation level course that introduces the ITIL 4 concepts, where you will learn IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. This 2-day ITIL 4 Foundation in Kenya is ideal for professionals and enterprises transitioning from v3 to ITIL 4 version.

ITIL 4 Foundation Training and Certification Course in Kenya

Enroll for ITIL 4 Foundation Certification Training Course in Kenya from Invensis Learning across various locations. Participants attending this ITIL 4 Foundation certification training will gain knowledge about the fundamentals of the latest ITIL 4 update and introduces them to the Service Value System (SVS) which describes how enterprise components and activities work together to enable value creation.

ITIL 4 Foundation is an entry-level service management certification course that helps one to explore end-to-end IT service model for creation, delivery, and continual improvement of services offered that aligns as per the enterprise strategy. Participants attending this training will receive a copy of the course material and 16 PDUs certificate.

We deliver ITIL 4 Foundation Certification Training in both classroom and live online classroom modes. This ITIL 4 Training is available across multiple cities in Kenya.

Learning Objectives

Interactive instructor-led ITIL 4 Foundation certification training
Highly Qualified, Certified, and Accredited trainers
ITIL 4 Foundation course accredited by AXELOS
Study Guide created by subject matter experts
Interaction with co-participants from diverse backgrounds
97% pass success rate
Case Studies which are Industry driven
Mock tests provided
Participate in Retrospective Sessions
Additional ITIL 4 Foundation training session complimentary within next 2 months


  • There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

Target Audience

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in
  • Service Management
  • Existing ITIL qualification holders

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